Hello, I’m Nathan Ewald! I am a Senior Technical Account Manager with Amazon Web Services, striving to deliver the best service and results for my customers. I love camping, hiking, travel, and tinkering with my homelab. You can also check out my blog (Self-Hosted Labs) and Wiki (Selfhosting.wiki)!
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AWS Certified AI Practitioner - Earners of this badge understand AI, ML, and generative AI concepts, methods, and strategies in general and on AWS. They can determine the correct types of AI/ML technologies to apply to specific use cases and know how to use AI, ML, and generative AI technologies responsibly. They are familiar with the AWS Global Infrastructure, core AWS services and use cases, AWS service pricing models, and the AWS shared responsibility model for security and compliance in the AWS Cloud.
AWS Certified Solutions Architect Professional - Earners of this certification have an extensive understanding of designing technical strategies to accomplish specific business goals. They demonstrated the ability to balance best practices and trade-offs based on business context. Badge owners are able to design solutions across multiple platforms and providers.
AWS Certified Solutions Architect Associate - Earners of this certification have a comprehensive understanding of AWS services and technologies. They demonstrated the ability to build secure and robust solutions using architectural design principles based on customer requirements. Badge owners are able to strategically design well-architected distributed systems that are scalable, resilient, efficient, and fault-tolerant.
This course taught how to create a proper PCS 7 multiproject and configure the hardware of AS and PC stations. It also taught how to create user programs compliant to PCS 7 standards using the most important tools like CFC, SFC and graphical tools of the PCS 7 engineering toolset. Finally, it taught bulk engineering using the Import/Export-Assistant and Control Module Types and their instances using the Technological List Editor.
Graduated in May 2013
Work as a liaison with Enterprise Support customers to ensure smooth communications and to increase productivity within customer environments. This includes training on AWS services, monitoring customer cases to ensure proper prioritization/quick resolution, and helping monitor/provide insights into customer AWS spend.
Manage team of eight people to successfully hit monthly KPI targets, act as sole escalation point for team members on 24/7/365 production-impacting hotline, help drive all production-impacting issues to root cause, train & build team members in root cause analysis methodology and debugging tools
Manage problem tickets and deliver root cause analysis, participate in 24/7/365 production-impacting hotline & on-call rotation, monitor system/virtualization environment health & resolve issues, monitor virus alerts & resolve issues
